Privacy Policy

Vibemark Limited
Unit B, Lot 49, 1st Floor, Block F, Lazenda Warehouse 3,
Jalan Ranca-Ranca, 87000 Labuan, F.T. Labuan, Malaysia
Support Email: office@vibemarkagency.com

Privacy Policy

Last updated: April 22, 2025

1. Introduction

This Privacy Policy describes how Vibemark Limited (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you interact with our services, website, and digital offerings. By using our services, you consent to the practices described in this policy.

2. Information We Collect

  • Personal Information: Such as your name, email address, phone number, and billing information when you register, subscribe, or contact us.
  • Technical Information: Including your IP address, browser type, device identifiers, operating system, and referral URLs.
  • Usage Information: We collect data about how you interact with our services (pages visited, features used, time spent, etc.).
  • Location Information: Based on IP address for regional compliance and fraud prevention.

3. How We Use Your Information

  • To deliver and manage our digital services
  • To communicate with you regarding updates, support, and offers
  • To personalize your experience
  • To improve our website and platform through analytics
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

4. How We Share Information

We do not sell or rent your personal information. We may share it with:

  • Service providers under confidentiality agreements
  • Regulatory or legal authorities if required
  • Affiliated companies and partners for business operations
  • In connection with business transfers such as mergers or acquisitions

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance functionality, analyze traffic, and understand user behavior. You may adjust cookie settings in your browser, but some features may not work properly.

6. Data Security

We take reasonable measures to protect your data using industry-standard technologies such as encryption, secure servers, and limited access protocols. However, no internet-based system is 100% secure.

7. Data Retention

We retain personal data as long as necessary for service provision, legal compliance, dispute resolution, and enforcement of agreements. Once data is no longer needed, we securely delete or anonymize it.

8. Your Rights

You may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent at any time (where processing is based on consent)
  • Object to or restrict processing
  • Request data portability

To exercise these rights, email us at office@vibemarkagency.com.

9. International Data Transfers

As a company operating globally, your data may be processed outside your country of residence. We ensure appropriate safeguards are in place for cross-border transfers.

10. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

11. Third-Party Links and Services

Our services may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their policies before engaging with them.

12. Do Not Track Signals

We do not respond to Do Not Track signals set by browsers. You can use your browser settings to control tracking.

13. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify users by updating the “Last updated” date and, where required, providing additional notice.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Email: office@vibemarkagency.com